OTG PRIVACY POLICY

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Your privacy is important to us. OFF THE GRID is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Wix.com is fully committed to protect your personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information. Capitalized terms shall have the meaning ascribed to them in Wix.com’s Terms of Use.

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What information do we collect and how is it used?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We also collect personal information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile when you enter this information.

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How do we use information collected?

 

We collect personal and non-personal information for the following purposes:

1. To provide and operate the services

2. To provide our users with ongoing customer assistance and technical support

3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages

4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

Your data may be stored through Wix.com data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

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How do I opt out of electronic communications?

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If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails or by contacting us directly at info@otgstudio.ca. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages that are required to provide you with our services.

 

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Payments

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OFF THE GRID accepts payments using a third party, Stripe, which securely collects your payment information. All direct payments received through the OFF THE GRID  website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a global joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

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